Wednesday, March 11, 2009

Privacy in our public online spaces


photo by Rob Pongsajapan



Is anything private in our online world? Many of us may think that if we don’t physically type in personal information on a website or respond to unsolicited email, we’re safe. But almost everything you do on the Internet is tracked in some way. For example, just by accessing this blog, a little widget on the right side of the page has determined what city you are in. Hello, Bristol! G’day, Sydney! Hey, Vancouver!

Seems harmless? Well, maybe it is. But it’s possible that by hitting my blog, you’ve created one more piece of information about your surfing habits that is added to your digital dossier. In their book Born Digital, John Palfrey and Urs Gasser (2008) suggest that “all the digital information held, in many different hands, about a given person makes up his or her digital dossier” (p. 39). If your digital dossier only contained data about what blogs about educational technology you’ve stumbled upon, maybe you might feel okay about that. But Palfrey and Gasser contend that at “no time in human history has information about a young person – or anyone, for that matter – been more freely and publicly accessible to so many others” (p. 54).

You might answer, but surely there are laws against anyone using my personal information unless I have given my express permission. Unfortunately, we increasingly find ourselves in positions that make it seem like the law hasn’t kept up with our lives, as we saw in my last blog about copyright, intellectual property and freedom. Palfrey and Gasser noted the similarities between privacy and copyright in respect to law:

“...traditional legal mechanisms will not work as well as they have previously. A similar shift has occurred in the copyright environment: It’s become so easy to easy to make a copy of a creative work, and social norms are so strong that a chasm has grown between what the law says and what digital natives do” (p. 82).

Clearly there is a massive challenge ahead of us to determine as educators and teacher-librarians how we will assist digital natives to protect their privacy. When students are online in our schools and libraries, is their privacy guaranteed? Not necessarily. Helen Adams has asserted that recent or proposed changes in legislation for four U.S. state legislatures concerning library records show “the majority lack understanding of or support for privacy rights for minors using library media centers”.
Although many computer users know that there are those out there who will try to steal your identity, go phishing, hack into another’s data, or launch harmful viruses, how many people realize that, for example, in Pennsylvania anyone under 18 may have their library use records released to a parent or guardian (if new legislation is passed)? In other words, not only are students in libraries potentially allowing private information to be divulged in their online activities such as using Facebook or mySpace, state or provincial laws may also allow student privacy to be invaded by a family member.

Then again, should libraries and librarians be responsible for how privacy is maintained by computer users who are using Web 2.0 applications, especially social networking applications such as Facebook or MySpace? Isn’t that akin to librarians getting involved with what media people are signing out – in essence, no one’s business? In a blog post entitled “The Central Problem of Library 2.0: Privacy”, Rory Litwin eloquently stated what he sees as the main dilemma:

· The difficulty that I think we have to grapple with in considering the Library 2.0 idea is that libraries and Web 2.0 services are based on serving two very different essential activities, and those activities have an opposite relationship to privacy.
· Web 2.0 websites are, with some exceptions, based primarily on sharing information, but sharing information in a particular way: essentially, they are about seeing and being seen.
· Freedom Foundation and others have raised awareness of privacy issues with respect to a host of internet technologies and practices. Many internet users share these concerns about their privacy in theory, but think little of sharing highly personal information on blogs and social networking sites.

At the moment, social networking sites are blocked in my school division. I have no first-hand knowledge of how the students I work with are controlling (or not controlling) their privacy online as regards these kinds of applications, because they are not allowed to use them in schools. However, if my students are typical Internet surfers, it is likely that they are sharing private information willy-nilly.

As web 2.0 application users, bloggers like you and me have our own privacy issues to contend with. As Doug Johnson has kindly reminded readers, ecommunications are not private and are also not necessarily protected by free speech laws. Johnson quotes thePennsylvania State Education Association Legal Division:

“As a school employee, you must exercise extreme caution when you engage in blogging or other forms of Internet communication. Keep in mind that your First Amendment rights can be limited by virtue of your position as a school employee.”
As students should understand their online behaviour can have consequences, so should we; anything we write can be read not only by friends but also by employers, potential employers, enemies (!), acquaintances, friends of friends, complete strangers…you get the picture. Johnson tells bloggers that we should:

· Write assuming your boss is reading.
· Gripe globally; praise locally.
· Write for edited publications.
· Write out of goodness.

Generally, I would say that these are good ideas for everyone. Maybe students can’t necessarily write for edited publications, but that may be the case for many other bloggers as well.

So what can we do to move towards guarding our own privacy as well as that of our students? A good start is simply becoming more informed. Privacytown is a site created administered by Canada’s Office of Consumer Affairs, and I must say it is one of the more informative, well-written sites I have ever seen associated with a government agency. It’s not patronizing or condescending, and it actually contains some humour! (check out this example – “Privacy isn't exactly a recent concept. In fact, you might argue that it is the world's oldest obsession -- well, maybe the second oldest.”)

I don’t think it hurts any of us to learn or be reminded about data mining, the use of cookies, data shadows, and e-mail privacy. Right now, I don’t know the level of understanding my students have concerning these issues; my immediate goal is to become a lot more informed and be prepared to address them when I can in the school setting.

Works Cited:

Palfrey, J., & Gasser, U. (2008). Privacy. In Born Digital (pp. 53-82). New York: Basic Books.


photo by Andrew Magill

1 comment:

Joanie said...

Chris,
You are certainly correct when you mention that the law is having difficulty with keeping up with the ability for digital sources to collect information on our private activities. We see this with respect to copyright and intellectual property and now it is being observed in privacy issues. Thanks for sharing your insights as you've offered new perspectives for me to consider.

Joanie